For the first time ever, your customers fall into four different generations. This creates a…
Category: Articles
Which technologies did you grow up using? It’s staggering to think about how various technologies…
Every problem with hardwood flooring that I have ever seen relates back to one of…
The greatest sales tool is not your salespeople, it’s your end-to-end customer experience. The sales…
Generational conflict at home and work is not a new concept. Did any of you…
These are challenging times for the wood flooring market. Wood flooring’s ability to make additional…
It is hard to believe, but Congress will soon begin another Farm Bill writing cycle.…
In an effort to teach their nine-year-old son, Sam, about business, customer service, money, and…
As a fourth-generation woodworker, Stephen King, owner of SAP Hardwood in Chapin, South Carolina, was…