POSITION PURPOSE
This individual is responsible for managing an assigned territory and developing incremental profitable sales growth through effective selling and building relationships with professional hardwood flooring distributors, flooring retailers, builders, architects, designers, and contractors in the assigned territory. Responsibilities will specifically be focused on increasing sales for Bona’s Adhesive Product. The Adhesive Specialist will be responsible for facilitating joint sales calls with the distributor sales representatives and flooring retailers. In addition to the assigned responsibilities above, this person will be responsible for distribution demo days, attending regional trade shows to further educate prospective/current customers, and contribute to a positive team atmosphere.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Bachelor of Science degree preferred.
- 5 years of experience in hardwood flooring sales, installation, maintenance, technical support and/or product management.
- Must demonstrate self-motivation, enthusiasm, organizational skills, and be goal oriented.
- Must demonstrate effective verbal and written communication and presentation skills.
- Must be able to travel 2-3 days per week.
JOB DUTIES:
- Actively manage distribution relationships for the adhesive’s product category within an assigned territory.
- Develop an adhesives business plan that includes product positioning, current offerings of adhesives, and overview of the adhesives market for wood flooring.
- Train and educate distribution personnel, retailers, architects, designers, builders, and contractors on Bona adhesive products.
- Effectively communicate procedures, policy, and promotions on a timely basis to distribution.
- Increase incremental sales growth within the product category by working with all
- levels of distribution and meet targeted activity quotas to reach within their assigned territory.
- Effectively communicate sales activities, both verbally and via monthly written reports, with sales, account services and product management on a timely basis.
- Support industry and company related events and activities, including but not limited to trade shows, training schools, and regional training center activities.
- Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.
- Other Duties- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CORE COMPETENCIES
- Active Communications (Verbal, Written, Listening Skills) – Clearly expresses ideas, information, and concerns both verbally and in written format in both positive and negative situations. Actively listens, offers full attention when others speak, gives verbal and nonverbal cues of interest, asks questions for clarification, and paraphrases to ensure understanding. Actively seeks and disseminates information from and to a variety of sources, accepts responsibility for ensuring that people have the current and accurate information needed for success, and asks questions to open channels of communication. Demonstrates group presentation skills, presents information and numerical data effectively, and actively participates in meetings.
- Team Player – Identifies with the larger organizational team and their role within it by balancing team and individual responsibilities, sharing resources, responding to requests from other parts of the organization, supporting larger legitimate organizational agendas, and putting the success of the team above personal interests. Exhibits objectivity and openness to others’ views, gives, and welcomes feedback, contributes to building a positive team spirit, recognizes accomplishments of other team members, and builds morale and commitment to goals and objectives.
- Adaptability – Utilizes a flexible approach or method to best match the environment, situation, or person. Manages competing demands and can adapt quickly and positively to frequent changes, delays, or unexpected events.
- Customer Orientation – Views the organization through the eyes of the customer, anticipates and meets customer needs, solicits customer feedback to improve service, responds promptly, and effectively manages difficult or emotional customer
- Initiative – Operates in a proactive manner, identifies needs and opportunities, calculates risks, and takes independent action. Undertakes self-development activities, seeks increased responsibilities, asks for and offers help when needed, and volunteers readily.
- Organizing and Planning – Plans, organizes, and effectively manages to maximize efficiency and productivity. Sets goals and objectives, prioritizes, and plans work activities, identifies specific action steps and resources, anticipates problems, and develops contingency plans.
- Sales/Persuasion – Establishes rapport and trust while determining customer needs, presents products, or services that address the customer’s needs, overcomes objections, offers alternatives, persists, and closes while maintaining rapport, and exerts influence over outcome through trust and competence.
- Problem Solving& Decision Making – Able to identify problems, solve them, and show good judgment by isolating causes from symptoms, gathering information from a variety of sources, compiling information and solutions, involving others as appropriate, readily committing to action, and making decisions that reflect sound judgment in a timely manner. Able to identify and choose between multiple options, work well in-group problem solving situations, understand consequences of potential decisions, and support and explain reasoning for decisions.
- Responsiveness – Takes action to meet the needs of others, responds timely without supervision, and minimizes delays.
- Technical Expertise – Maintains the minimum knowledge and skills required for the position, assesses strengths and weaknesses, pursues training and development opportunities to continuously build skills, and serves as a resource for the organization.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS
- Must be able to lift and carry 60 pounds of adhesives for demos.
- Must be able to remain in a stationary position 25% of the time.
- Must be able to bend, climb stairs, and continuously stand or walk 75% of the time.
- Must be able to communicate effectively.
WORK ENVIRONMENT
- Generally, works in either a distribution center, a contract worksite, or a home office environment.
- This position regularly requires large amounts of time to be spent using manufacturing equipment, which generally entails regular and repetitive motions along with exposure to loud noises. All safety procedures should be adhered to in these situations.
- This position also requires some amount of time to be spent using computer equipment, which entails regular and repetitive motions.
- Will regularly be exposed to fumes, airborne particles, or chemicals. All safety procedures should be adhered to in each of these situations.
To apply: Email resume to Alexandra.boa@bona.com along with contact information.