Michael Martin and Chris Zizza discuss how controlling your emotions when dealing with difficult customers/situations is a critical component of running a successful business.
Real Answers Podcast – Keeping it Cool & Managing Customer Satisfaction
Hardwood Floors Magazine
The magazine of the National Wood Flooring Assocation
Publishing Partners
Hi Michael,
The whole Podcast was very positive and upbuilding.
Also would you like to do one show with me?
Where I will clearly say, how helpful was NWFA during the development of the:
SVS Silicone Vapor Shield, to be the best in its category. Another words it pays big to be a member of NWFA.
Regards Boro