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Stanley Steemer Offering Hardwood Floor Cleaning
Cleaning company Stanley Steemer has begun offering hardwood floor cleaning services. The process—which does not use steam—includes a consultation, light vacuum, application of a cleaning solution using a "high-speed rotary brush and extraction machine," and, last, application of a "pH balancing solution," according to a Stanley Steemer sales representative. The wood floor is left dry when cleaning is finished. Scrubbing of baseboards, furniture moving and a 10-day satisfaction guarantee are also included. Cleaning of larger rooms starts at about $168, and cleaning of smaller rooms starts at about $40. Stanley Steemer will throw in a "refinisher" for $84.

Stanley Steemer is also offering hardwood sanding and refinishing. The process includes use of a "powerful dust-containment system" and application of a polyurethane finish, among other steps.
Now what is going to prevent the unknowing consumer from ruining their factory finish by hiring Stanley Steemer to clean their wood floors? With so many prefinished floors with aluminum oxide, won't this process void most warranties? It may also cause the finish to look really bad way before it should. We really need to educate our customers about proper floor maintenance.
Comment By Marge Redmond At 7/6/2011 1:58 PM
Marge needs to do more research before she talks negative about something.
The process does not void warrenty....it makes floors look much better not worse , it removes dirt and contaminates that are NOT removed with any other cleaning process. So what is proper floor maintenance??? Get into the 21 century.
Comment By Steve Chapman At 7/6/2011 3:06 PM
I will like to hear what woodfloors manufactures have to say about this leaning service process.
Comment By Manny Serrano At 7/6/2011 3:15 PM
SORRY I WANT TO SAY CLEANING NO LEANING
Comment By manny Serrano At 7/6/2011 3:20 PM
Steve do you work for a major flooring company? I would bet that it would void your warranty and if you really want to know what proper floor maintenance is read the manufactures floor care instructions. Lets face its in their best interest to find a reason to void your warranty and if you do not use their products you are rolling the dice. That`s the 21st century!
Comment By Joe At 7/6/2011 6:30 PM
Who uses polyurethane?
Comment By Mrs. Susan At 7/6/2011 8:18 PM
Go for it Stanley Steamer, the work will be done by low level employees that spend five hours watching a training video. I know how fast they can screw up a carpet cleaning, can't wait to see the hardwood. Oh well it's more work for the real hardwood floor companies to fix what they screw up. I just hate dealing with their insurance company to get paid.
Comment By Jerry Pelland At 7/6/2011 9:11 PM
Have any of you seen the process??
Comment By Ike Wong At 7/7/2011 1:14 PM
Steve Chapman, I wonder who you work for, hmmmm who could it be?
Comment By Vic At 7/8/2011 9:19 AM
I actually had my wood floors cleaned by the Stanley Steemer in San Diego. The floors looked beautiful when they were done. I also had the maintenance coat applied. I was pleasantly surprised at the difference it made. I would do it again! Very little moisture due to the efficiency of the equipment and that was one of my original concerns. Great job!
Comment By Marcia Gwin At 7/9/2011 2:01 PM
Hey guys, I have to tell you we are a high end custom flooring manufacture and what Stanley Steemer is doing does work and can rejuvenate a dirty floor. I would do your homework before you speak. It is not for every finish, a wax finish or euro oil would not do so well, but for most urethane and oil floors it works well. We have used the same machine and process for years on our own floor maintenance of certain floors. Give them a break, they have done their homework and have a very well trained staff at corporate. I am sure at the franchise level their will always be a few poor employees but the program that have implemented works well. We have saved many floors from the dreaded re coat from poor builders who have not covered or cleaned their floors well during construction, wont fix a destroyed floor, but will definitely clean up a dusty and dirty floor back to new. I would look into it a little better, may be a benefit to some of you at some point. Technology is ever changing in our world. I would do my homework before I would recommend it but we will warranty any of our water base or oil finished custom floors with the process.
Comment By Jeremy Bowersock At 7/11/2011 12:27 PM
We have considered providing this service, but; I agree, you would have to have 'cheap' which usually means 'uneducated labor' to perform this task and feel it is a cheap replacement for buff and coats that many consumers would fall for. Just not sure it's worth to have a lower income guy on our payroll for 'periodic jobs' since all our crews are high quality craftsman. Turnover might take up more time than it's worth. I agree with the latter, what kind of manufacturer headaches will you deal with. Customers are very picky now days and will find any reason to not pay. The one person noted a maintenance coat was applied, I guess this would be the catch to add more dollars to the project to make it a little more worth the time. So many things to consider before jumping into providing this service, but it's not totally out of the question. Hmmm.....
Comment By Cici At 7/11/2011 3:28 PM
stanley steamer around here run basics dirt dragon with ift and squeeky. They couldnt get the die hard floor sander to go after the cleaning business so they are now working with them factory direct.
Comment By KEVIND At 7/11/2011 3:47 PM
No wood manufacturer is going to support an outside company coming in and maintaining the floor without getting a detailed procedure from them in advance. Not to mention putting an additional coat of finish to the floor. Each manufacturer has a maintanence plan that needs to be followed and its no more difficult than that. Wood floors are some of the easiest floors to maintain.
Comment By Dave At 7/11/2011 3:52 PM
U hit the nail on the head diet dragon or one of those other machines. Just better advertisement from stanley .what sucks is they are still rushimg to get to zero and underprice everyone . There is plenty of work and money out there folks dont do it cheap
Comment By Maurice At 7/11/2011 10:58 PM
(Mental image of an oil based poly coat attempted over aluminum oxide...)
Comment By Betsy At 7/12/2011 9:05 AM
I'm sticking with Bona's new system, very similar to Stanly Steamers but developed by a floor finish manufacturer with eons of experience. Bona's equipment is very specific for any urethane finished wood floor and also does not use steam or heat and is done, at least in our company, by well seasoned tradesmen.
Comment By Jill At 7/15/2011 11:58 AM
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